Privacy Policy
How KAWI handles account data, workspace data, and operational security records for SaaS customers.
1. Data categories
We process account identity, billing records, onboarding submissions, workspace metadata, and operational audit events required to run the service.
2. Purpose of processing
- Provision and secure customer environments.
- Deliver support, billing, and incident communication.
- Maintain platform reliability, abuse prevention, and compliance evidence.
3. Access and retention
Access to customer data is role-controlled and logged. Retention is limited to contractual, legal, and operational obligations, including backup windows defined by plan.
4. Security controls
We apply infrastructure hardening, transport encryption, credential safeguards, and audited provider workflows for backup/restore operations.
5. Privacy requests
For access, correction, or deletion requests, contact support and include your workspace identifier.