Terms of Service

These standard terms and conditions of sale govern your use of the KAWI SaaS onboarding and managed Odoo workspace services.

1. Scope of service

We provide hosted Odoo environments, onboarding orchestration, billing, and operational support based on your subscribed plan.

2. Customer responsibilities

  • Provide accurate onboarding and billing information.
  • Maintain authorized access to workspace users and portal members.
  • Use the platform lawfully and avoid abuse, unauthorized access, or disruption attempts.

3. Billing and continuity

Subscription charges, invoice schedules, and enforcement behavior follow your selected commercial plan and are visible in the customer portal.

4. Service changes and suspension

We may apply maintenance, upgrades, or temporary restrictions to protect platform integrity, security, and legal compliance.

5. Support and notices

Operational notices are published on System Status and release-related changes are published on Release Notes.

Need contractual clarification? Contact support.