5.3: How to Return Products through POS.

How to return products through POS.

To return products bought through POS, follow the following steps;

Step 1. Click on order as shown below. Then click on orders as shown below.

Step 2. On the page that opens up, select the order you wish to return the product as shown below.

Step 3. On the page that opens up, on the order form, type the amount of quantity you wish to return as shown below. Then click on return products as shown below and finally click on the Save button.

Step 4. On the page that opens up, click on the payment button as shown below.

Step 5. On the page that opens up, select the payment mode as you type the payment reference then click on the make payment button as shown below.

N.B: Always select the same payment method that the customer used in purchasing the products.

On the page that opens up, the status will be paid and that would have completed the return process in POS as shown below. In this document, the amount to be returned to the customer will always be shown with a (-ve) as seen below.

Next: How to Close a POS Session