4.2: How to Create a Sales Return.

Creating a Sales Return 

How to create a sales return.

To do this follow the following steps;

Step 1. Open the sale order that has products to be returned by clicking on the delivery button as shown below.

C:\Users\25470\Desktop\user guide for ucb\sales\returns\Screenshot_1.png

Step 2. On the page that opens up, click on the return button as shown below.

C:\Users\25470\Desktop\user guide for ucb\sales\returns\Screenshot_2.png

Step 3. On the page that opens up, type the number of products returned then click on the return button as shown below.

C:\Users\25470\Desktop\user guide for ucb\sales\returns\Screenshot_3.png

Step 4. On the page that opens up, click on the validate button as shown below.

C:\Users\25470\Desktop\user guide for ucb\sales\returns\Screenshot_4.png

Step 5. On the page that opens up, details of the returned products are as shown below.

C:\Users\25470\Desktop\user guide for ucb\sales\returns\Screenshot_5.png

When products are returned, that particular sale order will have 2 delivery documents as shown below.

C:\Users\25470\Desktop\user guide for ucb\sales\returns\Screenshot_6.png


Next: How to scrap products


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